Hospitality Industry Services
Elevate your Revenue Potential
Why Hospitality Brands Choose Perché
Growth in hospitality isn’t about keeping up — it’s about standing out. Guests today expect instant answers, seamless booking, and personalized experiences before they even walk through your doors. That’s where we come in. At Perché, we combine automation, paid ads, and reputation strategies built specifically for hotels, restaurants, and venues to help you stay top-of-mind and fully booked. With Perché, you’re not just getting services — you’re gaining a growth partner who understands hospitality and knows how to turn every interaction into a new or returning guest.
Services Built for Hospitality Brands
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24/7 Guest Messaging & Inquiries
Goal: Automate guest inquiries, bookings, and support across DMs, SMS, and website chat.
Includes:
AI chatbot on your website to answer FAQs 24/7 (hours, menu, amenities, directions).
Centralized inbox for Instagram, Facebook Messenger, SMS, and web chat.
Instant responses to booking requests and guest questions.
Why It Works: Guests expect fast replies — but staff can’t be everywhere at once. By automating messaging, you reduce missed reservations, improve guest satisfaction, and capture more bookings without adding staff.
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Automated Follow Ups
Goal: Increase revenue by engaging guests with timely offers and reminders.
Includes:
Automated upsell messages during booking (wine pairings, spa upgrades, room add-ons).
SMS/email confirmations and reminders for reservations and events.
Re-engagement campaigns to bring back past guests.
Why It Works: Upsells and repeat visits are where profit grows, but staff rarely have the time to push extras. Automation makes every booking more valuable by increasing average spend, reducing no-shows, and driving return guests on autopilot.
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Smart Reputation & Review Management
Goal: Streamline reputation building with automated reviews and sentiment tracking.
Includes:
Post-stay review requests sent automatically via SMS/email.
AI-crafted responses to Google, Yelp, and TripAdvisor reviews.
Sentiment analysis to track guest satisfaction trends.
Why It Works: A strong reputation drives trust and bookings. Automating reviews builds credibility at scale, keeps ratings high, and gives you insights to fix issues before they cost future business.
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Paid Social Ads
Goal: Drive more bookings and foot traffic with targeted Facebook, Instagram, and TikTok ads.
Includes:
Campaign creation tailored to your property (hotel stays, events, dining specials).
Geo-targeted ads to reach nearby guests and tourists.
Ongoing optimization to maximize return on ad spend (ROAS).
Why It Works: Organic reach only goes so far. Paid ads put your brand in front of the right people at the right time, filling empty tables, boosting reservations, and keeping your property top-of-mind for local and visiting guests.
All-In-One Growth Plans
Foundations Package
Build a strong, consistent guest experience
This entry-level package covers the essentials to help you attract more local guests, capture bookings, and build trust online.
What Makes It Unique
It’s the perfect starter strategy for hospitality brands who want real results without a big commitment. You get the basics done professionally — so you can focus on running your hotel, restaurant, or venue while we handle the growth.
Length of Service
Month-to-month, with a recommended minimum of 3 months to see impact.
Pricing: $800–$1,200 per month
Ad spend not included. Flexible, cancel anytime after 3 months.
What’s Included
24/7 Guest Messaging Setup: AI chatbot + social inbox integration for instant responses to FAQs and booking inquiries.
Automated Follow-Ups & Upsells: SMS/email confirmations, upsell prompts, and post-visit review requests.
Starter Paid Ads: Initial setup and light management of targeted social ads (client covers ad spend).
Reputation Boosting: Automated review requests + response support for Google, Yelp, and TripAdvisor.
Growth Package
Turn one-time guests into loyal regulars
This mid-tier package gives hospitality brands the tools to scale beyond the basics, with deeper automation, targeted campaigns, and consistent engagement that drives repeat business.
What Makes It Unique
You’re not just filling seats once — you’re creating a reliable cycle of bookings, reviews, and return visits. This package adds advanced automations, higher ad reach, and guest engagement strategies that make your venue stand out in a competitive market.
Length of Service
Month-to-month, recommended minimum 3–6 months for momentum.
Pricing: 1,500–$2,500 per month
Ad spend separate. Flexible, with custom add-ons available.
What’s Included
Everything in the Foundations Package
Expanded Paid Ads: Larger ad budgets + advanced targeting for local, regional, or tourist audiences.
Enhanced Guest Messaging: deeper FAQ flows for AI chatbot.
Email Campaigns & Guest Nurture: 1–2 branded newsletters per month with offers, events, and loyalty updates.
Advanced Reputation Management: Active monitoring + AI-assisted responses to guest reviews across platforms.
Monthly Growth Strategy Call: Data-driven recommendations and campaign planning to maximize ROI.
Premium Package
For venues that want to dominate their market
This is your all-in, done-for-you growth system — combining advanced ads, automation, SEO, and high-touch strategy to keep your property booked and your brand thriving.
What Makes It Unique
This isn’t just marketing — it’s a full partnership. We act as your outsourced growth team, handling the strategy, creative, and execution so your staff can focus entirely on delivering unforgettable guest experiences.
Length of Service
Month-to-month, with a recommended minimum of 6 months to unlock full ROI.
Pricing:$3,000–$4,500 per month
Includes dedicated strategy & creative work. Ad spend separate.
What’s Included
Everything in the Growth Package
Advanced Paid Ads: Multi-platform campaigns (Facebook, Instagram, TikTok, Google) with retargeting and conversion optimization.
Loyalty & Guest Retention Flows: Automated CRM/email sequences for repeat bookings, VIP offers, and loyalty program promotion.
Advanced Local SEO Build-Out: Citations, listings, and competitor gap analysis to strengthen local/regional visibility.
Full Reputation & Review Management: Active monitoring, AI-assisted responses, and guest sentiment tracking across all platforms.
Monthly Deep-Dive Strategy Session: Data-driven insights, performance breakdowns, and growth planning tailored to your goals.